Enrollment Specialist - Remote

Overview

The Enrollment Specialist serves as a team member with an acute ability to build trusted relationships with current and potential students while using in-depth knowledge of the university's programs and features.

In Short

• Master the various steps in the enrollment process.
• Effectively communicate the value propositions of our brands.
• Utilize critical thinking and problem-solving skills.
• Exceed performance standards through personal conduct.
• Guide prospective students through the enrollment process.
• Conduct quality inbound/outbound communications.
• Maintain accurate student information.
• Build positive relationships with students.
• Work collaboratively with team members.
• Participate in training sessions.

Requirements

• Bachelor's Degree Required.
• 1+ years of customer service experience.
• 1+ years of previous admissions experience.
• Working knowledge of Microsoft Office preferred.
• Excellent verbal and written communication skills.
• Self-motivated and able to work in a team environment.
• Ability to manage multiple tasks efficiently.
• High-level understanding of products and degree programs.
• Effective time management skills.
• Ability to adapt to change in a fast-paced environment.

Benefits

• Health, dental, vision, life and disability insurance.
• 401k Retirement Program + 6% employer match.
• 15 Days of Paid Vacation Days each Calendar Year.
• 12 Paid Holidays + 2 floating holidays.