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Team Lead - Remote

Posted 4 days ago
Customer Service
Full Time
Ukraine

Overview

We are looking for an experienced team lead to join SupportYourApp and start your career in an international company.

In Short

  • Track the effectiveness of consultants' activities
  • Perform quality checks on work
  • Provide support to consultants and coordinate communication with clients
  • Work with confidential client information, adhering to security principles

Requirements

  • High level of proficiency in Ukrainian and English at B1 level
  • Ability to articulate thoughts clearly
  • Multitasking and prioritization skills
  • Positive and responsible attitude
  • Personal laptop or computer (at least 8GB RAM) and stable internet connection (minimum 40-50 Mbps)

Benefits

  • Fixed schedule: Monday to Friday, 9:00 AM to 5:00 PM
  • Ability to work remotely
  • Compensation in US dollars
  • Nice bonuses for referring friends
  • Paid intensive training and internships
  • Management interested in your growth and long-term cooperation
  • Favorable conditions for self-development

Translated from Ukrainian

SupportYourApp logo

SupportYourApp

SupportYourApp is a leading Support-as-a-Service company that specializes in providing secure technical and customer support services for tech companies worldwide. Established in 2010, the company has grown to become an industry leader in premium outsourced customer support, operating across eight global hubs and serving clients from over 30 countries in more than 60 languages. With a strong emphasis on a People First management approach, SupportYourApp fosters a multicultural and multilingual work environment, prioritizing the well-being and development of its team members. The company is committed to inclusivity and offers flexible remote work opportunities, making it an ideal place for individuals from diverse backgrounds to thrive.

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