Area Service Leader - Remote

Overview

The Area Service Leader role is responsible for implementing the service strategy for a specific site or local geographic area, driving operational and commercial business objectives through leading and coaching technical teams.

In Short

• Act as the single point of contact for customer concerns.
• Establish and maintain ongoing technical and business support.
• Responsible for departmental operations planning and execution.
• Manage resources and logistics for service and maintenance activities.
• People management responsibilities including staffing and performance development.
• Utilize technical knowledge and analytical thinking to execute policy.
• Lead small projects with low risks and resource requirements.
• Convey performance expectations and handle sensitive issues.
• Drive constant improvement in processes and achieve organizational goals.
• Provide a great work environment and professional development opportunities.

Requirements

• Bachelor's degree or high school diploma with relevant experience.
• Five years of Biomedical Technology and/or Imaging Leadership experience.
• Previous experience servicing Biomedical Technology.
• Strong business acumen and customer relationship experience.
• Proven leadership skills and ability to motivate teams.
• Exceptional written and verbal communication skills.
• Ability to resolve complex issues within functional area.
• Ability to develop and execute multiple priorities.
• Inclusive leader who builds trust within the workforce.
• Understanding of customer behavior and marketplace drivers.

Benefits

• Competitive compensation and benefits.
• Relocation assistance provided.
• Professional development opportunities.
• Challenging careers in a supportive culture.
• Environment fostering care and collaboration.