Sales & Loan Processor - Remote

Overview

The Sales & Loan Processor will serve as a key liaison between our sales team and lending partners, ensuring smooth and efficient processing of manufactured housing loan applications.

In Short

• Actively manage sales through the pipeline to ensure quick, error-free deal processing.
• Serve as a primary point of contact between sales and lenders, maintaining clear, proactive, and timely communication.
• Anticipate problems, communicate proactively, and escalate issues for immediate action.
• Perform regular and ad hoc reporting.
• Evaluate lender performance metrics and collaborate to improve applicant experience and turnaround times.
• Work with leadership and lenders to optimize workflows, streamline processing, and drive improvement.
• Support and assist the sales team with training.

Requirements

• High school diploma or equivalent required; Bachelor’s degree preferred.
• Minimum of 2 years of relevant experience in loan processing, underwriting, mortgage processing, or a similar field.
• Proficient in data entry and administrative reporting with strong accuracy and speed.
• Working knowledge of underwriting processes and lender condition terminology.
• Ability to read and interpret lender documentation and assist the sales team in clearing lender conditions.
• Experience managing sales pipelines and workflows within a CRM platform; HubSpot experience preferred.
• Excellent written and verbal communication skills, with the ability to convey information clearly and professionally.
• Strong organizational and problem-solving abilities, with a proactive, solution-oriented approach.
• High attention to detail and exceptional time management skills, with the ability to manage multiple priorities effectively.
• Technologically adept; proficient with Microsoft Office Suite (Word, Excel, Outlook, etc.) and able to quickly learn new tools or software.
• Proven ability to build and maintain effective working relationships with both internal sales teams and external lenders.
• Able to pass a criminal background check.

Benefits

• Competitive salary.
• Opportunities for professional development.
• Collaborative work environment.
• Health benefits.
• Flexible working hours.