SIU Desk Investigator - Employee Benefits - Remote

Overview

The SIU Desk Investigator role is focused on conducting thorough and impartial investigations to support accurate resolution of disability claims while promoting fraud awareness.

In Short

• Conduct desktop investigations for disability claims.
• Utilize computer-based tools for investigations.
• Interact with claimants, employers, and professionals.
• Develop and implement investigative strategies.
• Act as a liaison with Disability Claim Operations.
• Participate in training and awareness programs.
• Enhance investigative skills and knowledge.
• Work in a hybrid or remote arrangement.
• Minimum of 3 years of insurance claim handling experience required.
• Long Term Disability claim experience preferred.

Requirements

• 3 years of insurance claim handling experience.
• Long Term Disability claim experience preferred.
• College degree with criminal justice emphasis preferred.
• Strong analytical and research skills.
• Effective interviewing and communication skills.
• Ability to manage multiple priorities.
• Customer centricity.
• Demonstrated fraud awareness and aptitude.
• Ability to work independently and in a team.
• Solid understanding of SIU processes and regulations.

Benefits

• Competitive salary range of $69,600 - $104,400 per year.
• Potential for short-term or annual bonuses.
• Long-term incentives and recognition programs.
• Supportive company culture focused on innovation.
• Opportunities for professional development.
• Flexible work arrangements.
• Commitment to community engagement.
• Inclusive workplace environment.
• Access to mental health resources.
• Employee-centric policies and practices.