Account Manager - Commercial Technology - Remote

Overview

The Account Manager - Commercial Technology will support Commercial Underwriting in the sales acquisition process, coordinating new business and renewal policy accounts, and serving as the point of contact for agents and customers.

In Short

• Support underwriting in sales acquisition process.
• Coordinate new business and renewal policies.
• Handle inquiries and requests from agents.
• Communicate with customers for required information.
• Manage a high volume of transactions efficiently.
• Maintain effective follow-up and diary systems.
• Build effective relationships with agents and customers.
• Demonstrate strong communication skills.
• Utilize Microsoft Office tools effectively.
• Work in a hybrid arrangement, primarily in the office.

Requirements

• Prior experience in the Commercial Insurance Industry.
• Knowledge of Workers Compensation, Auto, General Liability, and Property insurance.
• Strong customer service and relationship-building skills.
• Effective written and verbal communication skills.
• Good automation skills and technical ability.
• Ability to work autonomously and manage time effectively.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Ability to adapt quickly to changing work efforts.
• Experience in balancing multiple priorities.
• Demonstrated professionalism and credibility.

Benefits

• Competitive salary range of $59,200 - $88,800/year.
• Opportunities for bonuses and long-term incentives.
• Recognition for performance and competencies.
• Hybrid work arrangement with flexible options.
• Supportive work culture focused on employee development.
• Access to resources for mental health and community equity.
• Inclusive work environment with equal opportunity.
• Comprehensive benefits package.
• Commitment to innovative customer service.
• Long-standing company values and community service initiatives.