Remote Otter LogoRemoteOtter

Customer Success Representative - Remote

Posted 7 weeks ago
Customer Service
Full Time
New Zealand

Overview

We are searching for a driven and high-performing Customer Success Representative to support and grow Halter in the Auckland and Northland regions. This is an opportunity to positively disrupt an industry and pioneer groundbreaking change, working with some of the highest-performing dairy farms in New Zealand.

In Short

  • Serve as the primary point-of-contact for Halter customers.
  • Drive farmer success for a fast-growing company.
  • Work with leading dairy farms in New Zealand.
  • Be part of a team at Halter’s Auckland HQ.
  • Ensure an exceptional customer experience.
  • Contribute to productivity and sustainability in farming.
  • Opportunity to pioneer change in the industry.
  • Support and grow Halter's presence in the regions.
  • Collaborate with exceptional people on the ground.
  • Enjoy a fulfilling work environment.

Requirements

  • Strong communication skills.
  • Passion for customer success.
  • Experience in customer support or a related field.
  • Understanding of dairy farming practices.
  • Ability to work independently and as part of a team.
  • Problem-solving skills.
  • Willingness to travel within the regions.
  • Proficiency in relevant software tools.
  • Positive attitude and drive for results.
  • Commitment to sustainability and productivity.

Benefits

  • Opportunity to work with innovative technology.
  • Supportive team environment.
  • Career growth opportunities.
  • Impactful work in the agricultural sector.
  • Competitive salary and benefits.
  • Flexible working conditions.
  • Training and development programs.
  • Work-life balance initiatives.
  • Access to industry-leading resources.
  • Contribute to a sustainable future.
Halter logo

Halter

Halter is a rapidly growing agritech company that is revolutionizing pasture-based grazing through innovative technology. Their flagship product, a cattle collar and accompanying app, allows graziers to virtually fence and manage their cattle, enhancing productivity and sustainability in farming operations. With a strong presence in New Zealand and expanding into Australia, Halter is committed to transforming the agricultural industry by enabling farmers to operate more efficiently and sustainably. The company fosters a dynamic and inclusive work environment, encouraging employees to engage in meaningful work that has a real impact on the lives of their customers and the industry as a whole.

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