Site Operations Coordinator - Remote

Overview

The Site Operations Coordinator is responsible for planning, briefing, and coordinating content updates for COS E-Commerce websites to enhance customer journeys, optimize user experience, and maximize sales while maintaining COS quality standards.

In Short

• Develop and implement weekly site plans based on regional strategies.
• Oversee website layout and content in line with brand guidelines.
• Collaborate with the E-Commerce team to drive profitable selling.
• Deliver performance reports and optimize site experience through A/B testing.
• Align with digital marketing to ensure customer journey relevance.
• Support the Digital Experience Team with customer expectations.
• Partner with IT for website feature planning and troubleshooting.
• Contribute to cross-functional projects focusing on site optimization.

Requirements

• Experience in E-commerce site management via CMS platforms.
• Sales-driven and results-oriented with a digital focus.
• Strong analytical skills and experience in performance reporting.
• Excellent planning and organizational skills.
• Ability to manage multiple priorities and projects.
• Curious and proactive with a desire to learn.
• Familiarity with analytical tools like Contentsquare and Google Analytics.
• Proficient in Microsoft Office.

Benefits

• 25 days holiday.
• Annual health checks.
• Pension scheme.
• Discounts on various activities and products.
• Cycle to work scheme.
• Discounted gym membership.
• Employee assistance via retail trust.
• Private health and dental care.