E-commerce Lead - Remote

Overview

As an E-commerce Lead at Singular Society, you will be responsible for the operational execution of our e-commerce business, ensuring alignment between marketing, merchandising, and operations to drive growth and retention.

In Short

• Manage the commercial calendar, product launches, and campaign execution across digital channels.
• Execute all CRM operations including automated flows, newsletters, and performance optimization.
• Coordinate and secure relevant site content such as product images, descriptions, and campaigns.
• Monitor KPIs and use insights to improve performance.
• Execute and follow up on email marketing aligned with promotions and analyze engagement metrics.
• Ensure site performance, UX improvements, and platform hygiene across content and merchandising.
• Coordinate with internal teams to align operations and reporting with business goals.

Requirements

• A few years of experience in e-commerce operations and digital retail.
• Hands-on experience with CRM tools and automated marketing flows.
• Proven track record in managing digital campaigns and product launches.
• Strong analytical skills and experience in optimizing performance based on KPIs.
• Background in cross-functional collaboration across marketing, merchandising, and operations.

Benefits

• Creative and collaborative environment.
• Opportunities for growth and contribution.
• Hands-on experience in a modern brand.
• Value for quality, transparency, and innovation.