RN Case Manager - Remote

Overview

The RN Case Manager at Guidehealth is responsible for providing compassionate, person-centered support to patients remotely, helping them navigate their healthcare needs.

In Short

• Conduct telephonic assessments to understand patient needs.
• Review and update medical histories.
• Develop individualized care plans.
• Provide education on chronic disease management.
• Monitor progress and adjust care plans as necessary.
• Complete Medicare Annual Wellness Visits via telehealth.
• Partner with Healthguides for non-clinical needs.
• Advocate for patients and access resources.
• Document accurately in EHR systems.
• Participate in virtual meetings and ongoing education.

Requirements

• Active Compact RN license in good standing.
• 3+ years of RN Case Management experience.
• Strong critical-thinking and problem-solving skills.
• Ability to work independently and manage multiple priorities.
• Outstanding communication skills.
• Excellent telephonic interviewing skills.
• High comfort level with technology.
• Understanding of accreditation and quality standards.
• A quiet home office suitable for patient calls.
• Alignment with clinical protocols and compliance standards.

Benefits

• Fully remote work environment.
• Comprehensive Medical, Dental, and Vision plans.
• 401(k) plan with employer match.
• Life and Disability insurance options.
• Employee Assistance Program (EAP).
• Paid time off plans.
• Paid parental leave.
• Resources for professional growth and development.