Remote Korean Bilingual Medical Assistant

Overview

The Remote Korean Bilingual Medical Assistant will support patients in navigating their healthcare needs, improving communication with medical practices, and enhancing health outcomes.

In Short

• Work primarily remotely with patients and medical practice staff.
• Assist patients in achieving better health outcomes.
• Document patients’ medical history in electronic health records.
• Understand referral and prior authorization processes.
• Build trusting relationships with medical practices.
• Meet Key Performance Indicators for positive health outcomes.
• Utilize various communication methods to engage patients.
• Occasional travel to primary care physician offices.
• Follow security policies to protect patient information.
• Demonstrated ability to work successfully in a remote environment.

Requirements

• Certified or Registered Medical Assistant or certified EMT required.
• Bilingual in Korean and English required.
• Empathy and proficiency in motivational interviewing.
• Exceptional conversation and documentation skills.
• Experience with medical terminology and primary care practices.
• Knowledge of social determinants of health.
• Comfort with electronic health records and various software.
• Ability to manage competing priorities while detail-oriented.
• Familiarity with EHR systems like EPIC, Athena, Cerner.
• Ability to work independently as part of a care team.

Benefits

• Base pay range of $21-$24 per hour plus $1.50 for bilingual skills.
• Fully remote work with necessary equipment provided.
• Supportive work environment focused on patient care.
• Opportunities for professional development.
• Commitment to diversity and equal opportunity employment.