Inbound Sales Development Representative - Remote

Overview

The Inbound Sales Development Representative (SDR) will serve as the initial point of contact for all inbound inquiries originating from patients, healthcare professionals, and prospective franchise owners.

In Short

• Respond to inbound leads received via website, live chat, telephone, and social media platforms.
• Evaluate each lead’s requirements and determine qualification.
• Schedule consultations and escalate qualified leads to relevant stakeholders.
• Record detailed notes in the organization’s CRM system.
• Provide feedback from lead interactions to enhance messaging.
• Meet or exceed weekly and monthly performance metrics.
• Collaborate with global teams to refine the inbound sales process.

Requirements

• One to three years of professional experience in sales or customer service.
• Proficiency with contemporary CRM platforms (e.g., Salesforce, HubSpot).
• Reliable high-speed internet connection.
• Experience interacting with global audiences.
• Proven ability to manage multiple tasks and prioritize effectively.

Benefits

• Work in a fully remote capacity.
• Be part of an organization dedicated to expanding access to high-quality healthcare.
• Collaborate with diverse teams globally.