Inbound Sales Development Representative - Remote

Overview

As the first point of contact for inbound leads, you will qualify prospects, provide key information, and schedule meetings for the sales team. This role is essential in driving the sales pipeline and supporting business growth.

In Short

• Promptly respond to inbound inquiries from various channels (website, phone, email).
• Assess leads based on budget, authority, need, and timeline (BANT).
• Educate potential clients on services and address inquiries.
• Schedule meetings with high-potential leads for the sales team.
• Accurately update and manage lead data in the CRM.
• Consistently meet or exceed quotas for qualified meetings.
• Work with sales leadership to ensure seamless lead handoff.
• Provide feedback on lead quality and emerging trends.
• Leverage prior experience to enhance call efficiency and effectiveness.
• Handle high inquiry volumes while maintaining responsiveness.

Requirements

• 2+ years in inbound sales, sales development, or call center roles.
• Consistent track record of meeting or exceeding sales targets.
• Strong communication and interpersonal skills (written and verbal).
• Excellent phone presence with the ability to build rapport quickly.
• Proficiency in CRM systems and lead management tools.
• Ability to work independently and collaboratively in a fast-paced setting.
• Strong organizational and time management skills.
• Quick learner, adaptable to new information and tools.
• Must accommodate PST to EST working hours.
• Proven understanding of call metrics and high-volume outreach.

Benefits

• Opportunity for career growth in a dynamic sales environment.
• Work from anywhere with a flexible schedule.
• Collaborative team culture and support.
• Access to training and development resources.
• Performance-based incentives and recognition.