Customer Success Account Manager / Business Growth Coach - Remote

Overview

The Customer Success Account Manager / Business Growth Coach will drive the success of ambitious entrepreneurs through personalized coaching and support, helping them grow and scale their businesses.

In Short

• Oversee a portfolio of clients and conduct daily 1-1 consultation sessions.
• Guide clients on the development and execution of their growth action plans.
• Collaborate with subject matter experts for targeted support.
• Execute in-depth video consultations to craft bespoke action plans.
• Conduct daily analyses of client activities and provide feedback.
• Ensure the creation of superior marketing collateral.
• Act as a guide within digital community platforms for clients.
• Facilitate review sessions to monitor client advancement.
• Champion active client engagement in workshops and coaching sessions.
• Rapidly address client challenges to uphold standards of care.

Requirements

• Deep understanding of B2B business growth coaching.
• Proven track record in helping entrepreneurs scale their businesses.
• Experience in digital marketing and sales.
• Strong coaching and communication skills.
• Ability to analyze client progress and program effectiveness.
• Experience in creating marketing materials.
• Ability to foster client engagement and satisfaction.
• Problem-solving skills to address client concerns.
• Experience in performance oversight and accountability checks.
• Ability to drive communication and insights across departments.

Benefits

• Work in a growth-oriented and entrepreneurial environment.
• Be part of a high-performance team focused on excellence.
• Opportunity to help others achieve their full potential.
• Supportive culture that encourages exceeding goals.
• Access to resources and training for continuous improvement.