Merchant Consultant - Remote

Overview

Groupon is a marketplace where customers discover new experiences and services every day and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. In a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis.

Groupon is on a radical journey to transform our business with relentless pursuit of results. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. The impact here can be immediate due to our scale and the speed of our transformation. We’re a "best of both worlds" kind of company. We’re big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact.

In Short

• Develop and strengthen relationships with merchant partners.
• Reactivate former partners through cold calling.
• Collaborate with merchants from various sectors.
• Contribute to revenue growth by optimizing online offers.
• Understand each merchant's business for personalized support.
• Meet and exceed sales targets while ensuring high satisfaction.

Requirements

• Fluent in French and professional English.
• University degree preferred.
• Sales experience, even at entry-level.
• Ability to manage multiple priorities.
• Strong commitment to integrity and work ethics.
• Excellent listening and persuasive skills.
• Experience with Salesforce or other CRMs is a plus.
• Experience in upselling and cold calling is a plus.

Benefits

• Immersive training to become a sales expert.
• Fun and collaborative company culture.
• Real impact on helping local businesses thrive.
• Flexibility to work from the office or remotely.
• Modern office environment with quality amenities.
• Internet cost participation for remote work.
• Meal card for dining expenses.
• Private health insurance coverage.
• Monthly discounts on Groupon offers.