FOH Team Leader - Remote

Overview

As a Team Leader at Pub & Carvery, you will lead the team to ensure high standards of service and customer satisfaction during shifts.

In Short

• Lead by example and ensure the team has everything they need.
• Maintain high standards of service and customer satisfaction.
• Deputise for management and resolve issues as they arise.
• Organise and coordinate the team during busy shifts.
• Ensure the bar is safe, legal, and clean.
• Provide customers with a memorable experience.
• Have a keen eye for detail in service delivery.
• Adapt to challenges during busy periods.
• Foster a positive and team-oriented environment.
• Encourage great service among team members.

Requirements

• Experience in a customer service role.
• Strong leadership skills.
• Ability to think on your feet.
• Excellent communication skills.
• Positive attitude and team player mentality.

Benefits

• Competitive salary and pension contribution.
• Career development opportunities.
• Discounts for employees and their loved ones.
• Free employee assistance program.
• Refer a friend bonus program.
• Access to wages before payday.
• Retail discounts on various brands.