FOH Team Leader - Remote

Overview

As a Team Leader at Hungry Horse, you will lead the team to ensure a smooth operation while providing an exceptional customer experience.

In Short

• Lead the team and ensure high standards are maintained.
• Provide customers with a memorable experience.
• Deputise for management and resolve issues in their absence.
• Organise and coordinate the team during busy shifts.
• Ensure the bar is safe, legal, and clean.
• Have a great eye for detail in service delivery.
• Be a role model for customer service.
• Adapt to challenges during busy shifts.
• Maintain a positive attitude and be a team player.

Requirements

• Experience in a customer service role.
• Strong leadership skills.
• Ability to manage a team effectively.
• Excellent communication skills.
• Problem-solving abilities.
• Attention to detail.
• Positive and adaptable mindset.

Benefits

• Competitive salary and pension contribution.
• Career development opportunities.
• 33% discount for you and 15% for loved ones.
• 50% discount at Greene King Inns and hotels.
• Employee assistance program for mental health and well-being.
• Referral bonuses up to £1,500.
• Access to wages before payday with Wagestream.
• Retail discounts up to 30% at various stores.