Support Representative Talent Network - Remote

Overview

A career with Gravity Payments is an opportunity to be part of a collaborative team where creative leadership, passion for progress, and responsibility are paramount. Our team members are dedicated to providing exceptional service for our clients and our community because we care deeply about making a meaningful impact.

In Short

• This is a Talent Network for future opportunities at Gravity Payments.
• Not an immediate hire; it's a way to stay engaged for future roles.
• Focus on customer support and operations professionals.
• Success requires teamwork, strong communication, and problem-solving skills.
• Responsibilities include providing support via phone and email.
• Assist with troubleshooting credit card processing equipment.
• Engage in continuous learning and cross-training.
• Collaborate with different teams for cohesive support.
• Handle routine account maintenance.
• Potential career paths include General Operations and Technical Support.

Requirements

• Strong communication skills.
• Ability to build positive relationships.
• Creative problem-solving abilities.
• Willingness to challenge oneself and adapt to change.
• Continuous learning mindset.

Benefits

• Opportunity to join a mission-driven workplace.
• Streamlined hiring process for future roles.
• Engagement with a collaborative team.