Project Manager (SaaS Implementation Projects) - Remote

Overview

The Project Manager role within Granicus focuses on implementing technology solutions for government agencies, ensuring successful project rollouts and enhancing online services.

In Short

• Manage large customer projects during the implementation lifecycle.
• Serve as the primary point of contact for high-touch clients.
• Provide insights on system performance and best practices.
• Create and maintain project plans and documentation.
• Identify potential implementation risks and mitigation strategies.
• Facilitate user acceptance testing of custom-built services.
• Collaborate with internal partners to support product delivery.
• Participate in sprint planning and provide feedback to the team.
• Enable customers to utilize the Host Compliance Product effectively.
• Drive customer success and ensure timely communication of project status.

Requirements

• 3+ years of experience in program/project management.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects and prioritize tasks.
• Strong analytical skills for data and trend analysis.
• Knowledge of project management tools and best practices.
• Ability to work independently and collaboratively.
• Experience in conflict management and influencing decision-making.
• Strong organizational and planning skills.
• Proactive and data-driven approach to project management.
• Solid understanding of CRM systems.

Benefits

• Work with a mission-driven company focused on community impact.
• Opportunity to collaborate with diverse teams across regions.
• Engagement in meaningful projects that enhance government services.
• Flexible working arrangements.
• Professional development opportunities.