Manager, Project Management - Remote

Overview

The Manager, Project Management at Granicus plays a crucial role in overseeing Implementation Teams and Projects, ensuring successful transformation of Customer Request Management experiences for government and municipal agencies.

In Short

• Oversee a team of Implementation Project Managers.
• Monitor team utilization within Project Management Software.
• Set annual performance targets and conduct performance reviews.
• Provide executive leaders with project assessments.
• Maintain transparency of the organization's backlog.
• Monitor and report program health.
• Manage project risks and escalations.
• Create a process for capturing lessons learned.
• Develop and maintain client-facing programs.
• Coordinate training development and delivery.

Requirements

• 5+ years of Project Management experience in software/tech.
• PMP Certification preferred.
• Experience in team leadership and development.
• Strong facilitation and negotiation skills.
• Excellent communication and conflict resolution skills.
• Consultative approach driving client outcomes.
• Experience with large scale tech implementations.
• High level of intellectual curiosity.
• Ability to develop long-term vision into manageable deliverables.
• Strong attention to detail and organizational skills.

Benefits

• Work with a mission-driven company focused on community impact.
• Opportunity for professional growth and development.
• Collaborative work environment with cross-functional teams.
• Flexible remote work arrangement.
• Engagement with diverse stakeholders and projects.