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Business Analyst - Remote

Posted Yesterday
All others
Full Time
PR, USA

Overview

The Business Analyst at Granicus is responsible for implementing business system solutions tailored to customer needs, working closely with clients to gather requirements, conduct testing, and provide user training and support.

In Short

  • Gather system requirements and produce detailed documentation.
  • Analyze business needs and revise system logic as necessary.
  • Validate and import data as approved by the customer.
  • Conduct system testing at both development and client sites.
  • Train end users and provide ongoing support.
  • Design and execute test plans and ensure quality standards.
  • Expand or modify systems for new purposes.
  • Document project experiences and contribute to project documentation.
  • Participate in the sales cycle and communicate effectively with stakeholders.
  • Work with the product development team for potential enhancements.

Requirements

  • Excellent understanding of ERP software and tools.
  • Knowledge of financial and accounting best practices.
  • Strong knowledge of system implementation and testing methodologies.
  • Excellent communication skills in both Spanish and English.
  • Proficiency in Microsoft Office tools.
  • Strong organizational and analytical skills.
  • Ability to adapt to fast-paced environments.
  • Expert understanding of various software modules related to finance.
  • Basic knowledge of SQL and database concepts.
  • Understanding of quality assurance and testing principles.

Benefits

  • Opportunity to work in a mission-driven company.
  • Hybrid working model with remote and on-site work.
  • Engagement with a diverse range of clients and projects.
  • Professional development opportunities.
  • Supportive work environment focused on teamwork.
Granicus logo

Granicus

Granicus is a leading technology company in the Govtech industry, dedicated to bridging the gap between governments and their constituents. With over 25 years of experience, Granicus has served more than 5,500 government agencies and 300 million citizen subscribers, providing cloud-based solutions that enhance communication, website design, meeting management, and records management. The company is committed to equitable and inclusive technology implementation, driving meaningful change in communities across the U.S., U.K., Australia, New Zealand, and Canada. Recognized on the GovTech 100 list for five consecutive years and celebrated as one of the best companies to work for, Granicus fosters a remote-first, diverse, and inclusive workplace culture, emphasizing employee engagement and well-being.

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