Senior Account Manager, Client Success - Remote

Overview

GoodRx is the leading prescription savings platform in the U.S., dedicated to helping Americans find convenient and affordable healthcare through effective client management and campaign delivery.

In Short

• Manage relationships with top Pharmaceutical and Agency clients.
• Ensure client satisfaction and contract renewals.
• Drive contract expansion through proactive account management.
• Collaborate with internal teams to deliver tailored solutions.
• Analyze program metrics to provide insights and drive results.
• Lead Quarterly Business Reviews with clients.
• Identify and drive lead generation opportunities.
• Oversee regulatory review submission processes.
• Stay updated with industry trends and best practices.
• Work closely with Sales to support business development.

Requirements

• 7+ years of experience in Pharmaceutical client and account management.
• Strong communication and relationship management skills.
• Familiarity with pharmaceutical regulatory review processes.
• Able to apply analytics to drive value propositions.
• Creative problem-solving skills.
• Interest in healthcare technologies.
• Experience with CRM and project management software.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Unlimited vacation and paid holidays.
• Annual cash bonuses and equity grants.
• Mental and financial wellness programs.
• Generous parental leave and pet insurance.
• Company-paid disability insurance.