District Service & Parts Manager - Remote

Overview

The District Service & Parts Manager is responsible for managing sales and service agreements between GM and its dealers, focusing on maximizing revenue and improving customer retention through effective business plans and dealer support.

In Short

• Maximize district revenue and elevate customer experience.
• Serve as a trusted advisor to dealership leadership.
• Analyze dealers' marketing and merchandising plans.
• Create and execute annual business plans.
• Resolve aftersales customer needs effectively.
• Achieve KPIs related to sales and customer satisfaction.
• Conduct standardized dealer contact processes.
• Work autonomously with excellent time management.
• Demonstrate strong problem-solving and communication skills.
• Lead initiatives to drive service lane traffic.

Requirements

• 2+ years of sales experience in dealership services.
• Bachelor’s Degree or Equivalent Experience.
• Proven track record of exceeding sales targets.
• Strong relationship-building skills.
• Ability to manage change effectively.
• Excellent conflict resolution skills.
• Innovative and adaptable in various situations.
• Knowledge of dealership operations preferred.
• Proficient in automotive parts and service systems.
• Valid driver's license required.

Benefits

• Comprehensive health and wellness benefits.
• Support for career development and advancement.
• Inclusive workplace culture.
• Relocation assistance may be provided.
• Opportunities for personal and professional growth.