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Workforce Management Specialist - Remote

Posted 9 weeks ago
Customer Service
Full Time
Worldwide

Overview

As a Workforce Management Specialist, you will be the orchestrator of our team, ensuring optimal resource allocation and service levels through precise planning and analysis.

In Short

  • Develop precise forecasts and deployment plans for resource availability.
  • Monitor operations in real-time and adjust deployment plans as needed.
  • Conduct detailed analyses and create reports to evaluate efficiency.
  • Continuously improve workforce management processes for maximum efficiency.
  • Maintain close communication with team leads and stakeholders.

Requirements

  • Experience in workforce management or related field.
  • Strong analytical skills and attention to detail.
  • Ability to work in a fast-paced environment.
  • Excellent communication skills.
  • Proficiency in relevant software tools.

Benefits

  • Flexible working hours and remote work options.
  • Opportunity to work with renowned companies and exciting brands.
  • Supportive team environment.
  • Continuous professional development opportunities.
  • Competitive salary and benefits package.
Globl.Contact logo

Globl.Contact

Globl.Contact GmbH is a dynamic company dedicated to redefining the fashion industry by providing exceptional customer service. Partnering with innovative clients like About You, the company seeks passionate Fashion Enthusiasts to engage with customers and enhance their shopping experience. With a focus on creativity and style, Globl.Contact GmbH fosters a vibrant and supportive remote work environment, offering comprehensive training and a community-driven approach to ensure that every customer interaction is a stylish highlight.

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