Sales & Service Ambassador - Customer Service Representative - Remote

Overview

Welcome to the Shared Excellence Center (S.E.C.) – the elite unit of our Customer Service! Here we combine excellent customer service with a targeted sales focus. As an Ambassador, you will be trained for various exciting projects, whether for upselling, new customer acquisition, or first-class consulting.

In Short

• Be the voice and face of renowned brands – whether by phone, email, or chat.
• Combine excellent customer service with a targeted sales approach and actively contribute to customer acquisition and retention.
• Individually advise customers, find tailored solutions, and ensure outstanding customer experiences.
• Conduct upselling and retention campaigns and develop the best sales strategies with your team.
• Work flexibly on multiple projects and become a multi-skill professional – variety guaranteed!

Requirements

• Strong communication skills.
• Experience in customer service or sales.
• Ability to work in a team and independently.
• Flexibility and adaptability to different projects.
• Proficiency in relevant software tools.

Benefits

• Work from home flexibility.
• Dynamic and supportive team environment.
• Opportunities for professional development.
• Competitive compensation.
• Engaging and varied work tasks.