Launch Management Associate - Remote

Overview

As a Launch Management Associate at Glia, you will manage and deliver software implementations for financial and insurance institutions, ensuring client satisfaction and adherence to project management guidelines.

In Short

• Manage and deliver software implementations for multiple clients.
• Oversee project schedules and client communications.
• Coordinate multiple smaller projects simultaneously.
• Track project statuses and report internally.
• Ensure client expectations are met and product adoption is driven.
• Utilize project management tools effectively.
• Engage with cross-functional teams for project success.
• Analyze data and report to stakeholders.
• Foster strong relationships with clients.
• Contribute to a positive team culture.

Requirements

• 1-2 years of project coordination experience in a tech environment.
• Understanding of project management tools (e.g., monday.com, Smartsheet).
• Basic knowledge of HTML and networking diagnostics.
• Proven ability to manage multiple client-facing projects.
• Strong technical aptitude and team player attitude.
• Enthusiastic problem solver with a growth mindset.
• Excellent communication skills.

Benefits

• Diverse and supportive culture.
• Opportunities for professional growth.
• Collaborative team environment.
• Focus on client satisfaction and success.
• Encouragement of innovative processes.