Commercial Account Executive - EGC - Remote

Overview

As a Commercial Account Executive at GitLab, you will be the primary point of contact for mid-market customers, managing a diverse portfolio and ensuring customer satisfaction while driving sales growth.

In Short

• Manage relationships with mid-market customers.
• Work closely with the business development team.
• Document and manage your book of business.
• Contribute to product improvements based on customer feedback.
• Utilize effective sales techniques to achieve targets.
• Communicate lessons learned to enhance team performance.
• Support the sales process from pre- to post-sales.
• Engage in root cause analysis of wins and losses.
• Embrace AI tools to improve sales efficiency.
• Participate in a fully remote and asynchronous work environment.

Requirements

• Experience in software sales.
• Strong communication and interpersonal skills.
• Ability to build and leverage customer relationships.
• Results-oriented with strong negotiation skills.
• Interest in GitLab and open source software.
• Ability to document sales processes accurately.
• Motivated and driven individual.
• Preferred experience with Git and software development tools.
• Willingness to travel if required.
• Alignment with GitLab's values.

Benefits

• Comprehensive health and wellness benefits.
• Flexible paid time off.
• Equity compensation and employee stock purchase plan.
• Growth and development budget.
• Home office support.
• Parental leave.
• Team Member Resource Groups.
• Asynchronous remote work culture.
• Transparency in team operations.
• Support for diverse candidates.