SRE Support Engineer - Remote

Overview

Join the Gigster Talent Network to work on cutting-edge projects with top IT engineers, focusing on software development and cloud services.

In Short

• Work on exciting projects with a flexible pay rate.
• Support internal IaaS for clients.
• Cover different time zones, including Pacific and UK office hours.
• Provide a wide range of support from onboarding to troubleshooting.
• Participate in developing support tools and processes.
• Work independently as a contractor for a US company.
• Engage with a technical customer base.
• Contribute to operational excellence.
• Analyze customer interaction trends.
• Build knowledge base articles.

Requirements

• Robust spoken and written English skills.
• 5+ years of experience supporting scalable applications.
• Experience with AWS and cloud technologies.
• Hands-on experience with Kubernetes and Docker.
• Linux administration and scripting experience.
• Understanding of networking protocols.
• Strong problem-solving and communication skills.
• Attention to detail and analytical capabilities.
• Passionate about technical support.
• Ability to work independently.

Benefits

• Access to a variety of client projects.
• Opportunity to work with top-tier international companies.
• Flexible work hours.
• Potential for long-term engagements.
• Work amongst the best in the industry.