Sales Caller (South Africa) - Remote

Overview

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

In Short

• Reach out to customers to provide information about products or services, sell offerings, or solicit donations.
• Qualify leads over the phone and insert the respective information into a CRM system.
• Coordinate and follow up on customer appointments and rescheduling.
• Make collection calls, resolve debts, and update customer payment information following detailed phone scripts.
• Execute and monitor customer surveys, compiling the results in a datasheet report.
• Address support tickets, troubleshoot issues, and resolve customer concerns.
• Collaborate with internal teams to align lead generation efforts with overall sales strategy.
• Ad hoc tasks.

Requirements

• High school graduate or of any certificate course.
• Minimum 1 year of sales experience and proven ability to meet and exceed sales quotas and successfully manage customer relationships.
• Excellent English communication skills, both written and verbal (at least C1 level).
• Excellent phone, email, and instant messaging communication skills.
• Solid organizational and time management skills.
• Tech savvy & familiar with current technologies, like desktop sharing, cloud services, CRM, and VoIP.
• Experience with word-processing software and spreadsheets (e.g., MS Office).
• Knowledge of online calendars and scheduling (e.g., Google Calendar).
• Proactive & confident with keen attention to details.
• Able to work on a graveyard shift.

Benefits

• Performance Incentives.
• Job Security and Stability.
• Paid Training.
• Inclusive Culture.
• Upskilling Opportunities.
• 100% Work-From-Home.
• Exceptionally Supportive Team.
• Opportunities for Career Growth.
• Fun Work Environment.
• Holiday & Overtime Pay.