Software Trainer – Quality Management Software - Remote

Overview

A growing software company specializing in quality management solutions is seeking a Software Trainer – Quality Management Software to join its expanding US team. The company provides a powerful, feature-rich platform that supports manufacturers in highly regulated industries such as aerospace, automotive, food, and medical technology.

In Short

• Deliver engaging software training sessions for users and administrators (on-site and remote)
• Organize and lead workshops tailored to customer-specific use cases
• Create practical, user-friendly training materials, guides, and handouts
• Provide timely technical assistance via phone, email, and virtual meetings
• Troubleshoot issues and guide customers through solutions in a clear, supportive way
• Collaborate with each client to develop a post-training action plan for long-term success
• Track training effectiveness and proactively suggest additional support when needed
• Experience in software training, technical support, customer success, or similar
• Strong organizational skills and the ability to manage multiple clients and tasks
• 20 PTO days per year, increasing to 25 days after 3 years

Requirements

• A solid understanding of manufacturing/business processes; interest in technical products and quality management
• Ability to present complex information in a clear, engaging way
• Experience creating user guides or training materials
• Comfort with remote tools and CRM or helpdesk systems
• A hands-on mindset and excitement about joining a growing team where you can make an impact
• German language skills are a plus but not required

Benefits

• 9 paid company holidays
• $1,000/month employer contribution toward your health insurance
• 401(k) with 6% employer contribution + life insurance
• A high-quality product ecosystem with a team that values initiative, feedback, and input from all employees
• The opportunity to be part of a respected European software company making its mark in the US