Growth Operations Associate - Remote

Overview

Genesis Orthopedics & Sports Medicine is seeking a highly motivated and detail-oriented Growth Operations Associate to support our expanding operations and drive growth initiatives across our organization. This position is ideal for a dynamic individual who thrives in a fast-paced environment and is passionate about improving processes, supporting business development efforts, and contributing to our mission of providing high-quality orthopedic care to all.

In Short

• Streamline workflows and support cross-departmental coordination to optimize operational efficiency.
• Oversee and maintain internal systems (e.g., CRM platforms) to track leads, referrals, and growth initiatives.
• Assist in the development and documentation of operational processes and best practices.
• Collaborate with leadership to identify opportunities for market expansion and revenue growth.
• Conduct research and analyze data to support strategic planning and decision-making.
• Monitor performance metrics, generate reports, and present findings to the team.
• Partner with the marketing team to create and implement campaigns for new patient acquisition.
• Maintain relationships with referral sources, partners, and stakeholders to support growth objectives.
• Track and analyze the performance of outreach efforts and propose adjustments to improve outcomes.
• Manage growth-related projects from inception to completion, ensuring deadlines and goals are met.

Requirements

• Strong analytical and problem-solving skills.
• Experience with CRM systems and data management.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Detail-oriented with strong organizational skills.
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word).
• Experience in project management is a plus.
• Passion for healthcare and improving operational processes.

Benefits

• Opportunity to work in a dynamic and growing organization.
• Engage in meaningful work that contributes to patient care.
• Collaborative and supportive team environment.
• Professional development opportunities.
• Competitive salary and benefits package.