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Customer Success AI Founder - Remote

Posted 5 weeks ago
Sales / Business
Full Time
USA

Overview

FutureSight is a venture studio focused on building and funding innovative B2B AI software companies, aiming to enhance Customer Success Management through proactive engagement and personalized outreach.

In Short

  • Own the thesis and roadmap for customer success solutions.
  • Build the product and core team from the ground up.
  • Run early commercial pilots to validate product-market fit.
  • Raise external capital to support growth and expansion.
  • Operate as CEO, managing culture, P&L, and board relations.
  • Leverage experience in venture-backed SaaS environments.
  • Translate data insights into actionable strategies.
  • Attract and lead top talent in the organization.
  • Significant equity opportunity for successful candidates.
  • Collaborate with a diverse and supportive venture studio team.

Requirements

  • Experience building or being part of a venture-backed SaaS company.
  • Proven track record in customer success or revenue operations.
  • Strong analytical skills to derive value from product usage data.
  • Ability to craft compelling investor narratives.
  • Leadership skills to cultivate a strong company culture.

Benefits

  • Equity ownership at the founder level.
  • Support in product design, growth, and fundraising.
FutureSight logo

FutureSight

FutureSight, through its innovative platform AutoCS, is addressing the critical challenges in B2B customer management by providing a solution that ensures no customer is left unattended. By leveraging generative AI technologies, AutoCS empowers businesses to manage their customer relationships with unlimited capacity, driving retention, reorders, and advocacy across all customer segments. As a rapidly growing startup, FutureSight is committed to transforming the customer management landscape, enabling companies to deliver high-touch service to all accounts, regardless of their size. The company fosters a collaborative and dynamic work environment, encouraging continuous learning and innovation among its team members.

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