Remote Otter LogoRemoteOtter

Account Manager - Remote

Posted 91 weeks ago
Sales / Business
Full Time
Worldwide
$90,000 - $120,000 USD/year

Overview

The Account Manager role focuses on building strong relationships with key customers to drive business outcomes and ensure their success with our products.

In Short

  • Build trusted, long-term relationships with key customer stakeholders.
  • Understand customer business goals, challenges, and opportunities.
  • Identify and execute on expansion opportunities.
  • Monitor account health and address retention risks.
  • Collaborate with Product and Engineering teams.
  • Translate product updates into business conversations.
  • Manage renewals focusing on long-term impact.
  • Track metrics to inform account strategy.

Requirements

  • Proactive and naturally curious.
  • Data-driven and analytical mindset.
  • Calm under pressure with multiple accounts.
  • Empathetic communicator.
  • Motivated by measurable impact.
  • Collaborative with various teams.

Benefits

  • $90,000 – $120,000 USD/year + OTE + equity.
  • 401(k) matching after 90 days.
  • Health, dental, and vision benefits.
  • Wellbeing benefits and perks.
  • Unlimited vacation policy with required minimums.
  • Cell phone & internet plan coverage.
Fulcrum logo

Fulcrum

Fulcrum is a dynamic and innovative IT company comprised of tech-savvy and creative professionals dedicated to delivering exceptional results for clients. With a vibrant, performance-driven culture, Fulcrum encourages its team members to think outside the box and take initiative in their work. The company is currently engaged in developing an AI-based CRM solution for accounting firms, utilizing modern technologies such as Typescript, Node, and PostgreSQL. Fulcrum values employee input and fosters an environment of growth, offering flexible work arrangements, educational budgets, and comprehensive benefits, all while maintaining a focus on collaboration and fun in project creation.

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