Account Manager - Remote

Overview

The Account Manager at CLM Midwest is responsible for servicing and strengthening client relationships, ensuring exceptional customer satisfaction, and managing operational tasks in a fast-paced commercial maintenance environment.

In Short

• Responsible for client relationship management
• Daily problem solving and communication with clients
• Monitor work orders and client expectations
• Develop business through organic growth
• Manage special projects and escalated client communications
• Ensure compliance with service agreements
• Assist with RFP and bid pricing
• Occasional visits to facilities and partners

Requirements

• 3 to 5+ years of customer management experience
• Experience in facilities maintenance or service companies
• Project management experience
• Strong time management and organizational skills
• Bachelor’s degree or equivalent experience
• Financial literacy and business knowledge
• Excellent verbal and written communication skills
• Proficient in Microsoft Office and WOM platforms
• Ability to delegate and follow up on assignments
• Thrives in a dynamic company environment

Benefits

• Opportunity to work with leading brands
• Engagement in a fast-paced environment
• Career growth opportunities
• Supportive team culture