Senior Full Stack Engineer - Telephony - Remote

Overview

Front is the leading AI-powered customer service platform built for collaboration. Front brings core support channels into a modern, intuitive workspace where teams can collaborate on requests, automate manual processes, and delight customers across their entire lifecycle. Front’s flexible workflows, AI features, and customer intelligence provide the efficiency and insights to keep entire organizations customer-first, every day. More than 9,000 of the most innovative companies worldwide including CultureAmp, HootSuite, and Y Combinator use Front to deliver five-star service at scale.

In Short

• Seeking an experienced Full Stack engineer for the Telephony engineering team.
• Focus on launching the initial version of Telephony capabilities.
• Collaborate with product managers, designers, and engineers.
• Conceptualize, design, implement, test, and launch improvements.
• Experience in building fast, reliable, real-time web applications.
• Fluency in languages like JavaScript, Python, or Ruby.
• Knowledge of modern web technologies and eagerness to learn.
• Product and business-minded approach to engineering.
• Ability to thrive in a dynamic, fast-paced environment.
• Experience with AWS technologies is a bonus.

Requirements

• Industry experience building fast, reliable, real-time web-based applications.
• Fluency in a dynamic language like JavaScript, Python, Ruby, or similar.
• Knowledgeable about modern web technologies and excited to learn new ones, e.g. Node.js ES6, TypeScript, React.
• Exposure to architectural patterns of a large, high-scale web application.
• Experience working with or building APIs.
• Product minded: committed to building the best user experience.
• Business minded: understands the power of leveraging technology toward business outcomes.
• Ability to thrive in a dynamic, fast-paced, collaborative, and high-growth environment.
• Understand the trade-offs in employing different engineering solutions to a problem, valuing pragmatism over idealism.

Benefits

• Equal employment opportunities for all employees.
• Work with leading companies and innovative technologies.
• Collaborative and dynamic work environment.
• Opportunity to contribute to a high-quality product.
• Access to career development resources.