Client Support Administrator - Remote

Overview

Friedman Vartolo LLP is seeking an experienced Client Support Administrator to assist with client communications and escalations, functioning as an extension of the firm.

In Short

• Ensure accurate completion of BFKS and Tempo workload steps daily.
• Manage internal and client milestones and timelines for cases.
• Serve as the single point of contact for firm clients.
• Maintain and improve client relationships to drive referrals.
• Escalate pressing timeline issues as needed.
• Produce case level reports for client review.

Requirements

• 5+ years' experience in the default services industry.
• 2+ years' experience with BFKS, Tempo, and client communication portals.
• Tech savvy.
• Willingness to ask questions and get involved.
• Team player looking to contribute.
• Superior written and verbal communication skills.

Benefits

• Competitive compensation package based on experience.
• Medical, dental, and vision benefits.
• Flex spending account.
• 401k plan.
• Gym/fitness membership reimbursement.