RemoteOtterRemoteOtterFreshworks is seeking a dynamic and strategic Sr. Manager of Customer Success Management to lead a team of high-performing CSMs reporting into the VP of Customer Success at Device42, a Freshworks company. This individual will be responsible for driving customer outcomes, retention, and expansion through a culture of transparency, accountability, and value-focused engagement.
Freshworks Inc is a software company headquartered in San Mateo, California, that focuses on creating affordable and user-friendly software solutions for businesses. With a global presence across 13 locations, Freshworks serves over 65,000 companies, ranging from startups to public enterprises, by providing software-as-a-service (SaaS) products that enhance customer and employee experiences. Their cloud-based suite includes tools for customer support, sales automation, marketing automation, IT service management, and AI-powered chat solutions. Recognized in major media outlets and awarded for its workplace culture, Freshworks is committed to delivering exceptional value and fostering a diverse and inclusive work environment.
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Freshworks Inc is a software company headquartered in San Mateo, California, that focuses on creating affordable and user-friendly software solutions for businesses. With a global presence across 13 locations, Freshworks serves over 65,000 companies, ranging from startups to public enterprises, by providing software-as-a-service (SaaS) products that enhance customer and employee experiences. Their cloud-based suite includes tools for customer support, sales automation, marketing automation, IT service management, and AI-powered chat solutions. Recognized in major media outlets and awarded for its workplace culture, Freshworks is committed to delivering exceptional value and fostering a diverse and inclusive work environment.
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