Collections Specialist - Remote

Overview

As a member of our Finance Team, you're going to have wide-ranging responsibilities and goals. However, your primary focus will be to manage our entire invoice collection process. You will be responsible for making sure we receive timely payments of over $40 million a year in revenue.

In Short

• Join a high-performing team for an NYC-based custom apparel start-up.
• Manage the entire invoice collection process.
• Follow up with customers on open and overdue invoices.
• Handle case escalations and complex invoices.
• Coordinate with Universities, Student organizations, and companies on invoice payments.
• Track and report on overall collections metrics.
• Apply check and Venmo payments to invoices.
• Take card payments over the phone.
• Apply discounts and refunds to invoices.
• Take ownership of projects that can add value.

Requirements

• 3+ years of experience in the Finance/Collections/Accounts Receivable field.
• Excellent communication skills and proficiency in English are a must.
• Customer centric.
• Good problem-solving skills.

Benefits

• Competitive annual salary.
• Health Insurance.
• Learning opportunities.
• Working in a great culture.