Vendor Manager Specialist - Remote

Overview

The Vendor Manager Specialist is responsible for managing independent investigative vendors and ensuring compliance with service level agreements while maintaining strong client relationships.

In Short

• Manage independent investigative vendors and assignments.
• Coordinate assignment intake and provide instructions.
• Monitor progress and compliance with service agreements.
• Review and approve vendor billing.
• Identify and report red flags on cases.
• Participate in client meetings for sales and goodwill.
• Document and communicate client instructions.
• Train vendors on management systems.
• Track program metrics and performance.
• Work flexible hours, including weekends.

Requirements

• Exceptional writing skills.
• Investigations and vendor management experience preferred.
• Attention to detail.
• Ability to communicate effectively.
• Ability to meet deadlines.
• Good driving record.
• Computer literate.
• Minimum 100/300 auto insurance with business use coverage.
• Internet connection and computer for remote work.
• Ability to work independently.

Benefits

• Paid Time Off and Paid Holidays.
• Health, Dental, Vision, Life Insurance.
• 401K with Company Match.