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Business Process Consultant - Remote

Posted 2 days ago
All others
Full Time
Worldwide

Overview

The Business Process Consultant at Fragomen will work primarily in IT business analysis, supporting the analysis, design, and implementation of technical solutions across the organization.

In Short

  • Create high-level and detailed process documentation
  • Collaborate with stakeholders to gather business requirements
  • Translate business needs into functional user stories
  • Support configuration and customization of IT solutions
  • Facilitate requirements workshops and validation sessions
  • Assist in testing activities and define test cases
  • Manage change requests and issues throughout the project lifecycle
  • Continuously improve knowledge of IT systems and technologies
  • 3+ years of experience in a relevant role preferred
  • Strong documentation and communication skills required

Requirements

  • 3+ years of experience as a Business Analyst or similar role
  • Familiarity with IT service management platforms
  • Experience with ServiceNow is a plus
  • Strong documentation and stakeholder engagement skills
  • Ability to work collaboratively in teams
  • Relevant certifications (e.g., CBAP, Agile BA) are a plus

Benefits

  • 22 PTO days + Federal holidays
  • Medical, Dental, and Vision plans
  • 401K plan with company matching
  • Hybrid & Remote work arrangements
  • Unique learning programs and career development initiatives

F.D.R.B.L.L

Fragomen, Del Rey, Bernsen & Loewy, LLP

Fragomen, Del Rey, Bernsen & Loewy, LLP is a leading global immigration services provider and a member of the Am Law 100 and Am Law Global 100. With over 6,000 immigration professionals and support staff across more than 60 offices worldwide, Fragomen offers comprehensive immigration support in over 170 countries for corporate, academic, nonprofit, and individual clients. The firm is recognized for its commitment to diversity, inclusion, and corporate social responsibility, actively promoting equal opportunity and giving back to communities. Fragomen is also at the forefront of immigration technology, with a dedicated subsidiary focused on enhancing its technology offerings. The firm values its employees, providing a range of benefits and initiatives to support their well-being and professional development.

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