Business Process Consultant - Remote

Overview

At Authorium, we're revolutionizing government business processes by bridging the gap between complex government needs and modern technology solutions. We understand the profound impact government has on people's lives, and we won't rest until every government has access to the cutting-edge technologies the private sector takes for granted. Our mission is to modernize legacy business processes—including procurement, legislative analysis, budget changes, and more—and pioneer greater agility through our innovative Challenge-Based Approach.

Authorium, you'll play a pivotal role in our Service Delivery team, collaborating closely with Solution Engineers (SEs) and Project Managers (PMs) to ensure efficient and effective customer onboarding. Your primary focus will be developing deep relationships with government clients, meticulously documenting their processes, understanding their current state, identifying product gaps, and clearly articulating the vision of success in the project charter. This role is crucial in translating complex government processes into streamlined, modern solutions that empower governments to access cutting-edge technologies.

In Short

• Quickly learn complex government processes and the Authorium platform
• Research and understand relevant state and federal laws and translate them into business rules
• Create detailed process maps to visualize workflows and identify improvement opportunities
• Configure and implement solutions on the Authorium platform for client use
• Develop, evaluate, and validate solutions that meet business requirements
• Build strong relationships with government clients through active listening and genuine curiosity
• Conduct discovery sessions to document current processes and requirements
• Explain complex technical concepts in simple terms accessible to non-technical stakeholders
• Create clear documentation and training materials for platform users
• Analyze data and processes to provide actionable insights and recommendations

Requirements

• Identify inefficiencies and design improved future-state processes
• Translate complex technical information into understandable deliverables
• Support change management efforts with clear transition plans
• Apply Agile methodologies to adapt as customer requirements evolve
• Work effectively with cross-functional teams to ensure project success
• Identify and address issues that arise during implementation
• Ensure quality through testing and validation activities
• Contribute to the ongoing refinement of our service delivery approach
• Stay informed about industry best practices and emerging technologies

Benefits

• Opportunity to work on impactful government projects
• Collaborative work environment
• Professional development opportunities
• Access to cutting-edge technologies
• Flexible work arrangements