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Customer / Upsell Marketing Specialist - Remote

Posted 6 weeks ago
Marketing
Full Time
Philippines
₱100,000/month

Overview

As a Customer / Upsell Marketing Specialist at Foundry for Good, you will maximize customer adoption, retention, and expansion through targeted programs and campaigns that support nonprofits and mission-driven organizations.

In Short

  • Map the post-sale customer journey to enhance education and upselling.
  • Build multichannel campaigns to drive feature adoption and contract growth.
  • Cultivate customer advocates for case studies and referrals.
  • Segment accounts to trigger targeted messaging.
  • Collaborate with Customer Success and Sales teams.
  • Track and present metrics related to churn and upsell.

Requirements

  • Experience in customer, lifecycle, or growth marketing for SaaS.
  • Strong copywriting and project management skills.
  • Ability to collaborate with various teams.
  • Excellent written and spoken English.

Benefits

  • 20 days of paid vacation annually.
  • 5 paid sick days annually.
  • 15 days of paid life leave accrued annually.
  • 7 paid US holidays.
  • Health insurance contribution.
Foundry for Good logo

Foundry for Good

Foundry for Good is a mission-driven organization dedicated to building businesses that create positive social impact. With a focus on supporting nonprofits, trade associations, and other mission-driven entities, the company offers innovative software solutions and impactful marketing strategies. As a self-funded company, Foundry for Good emphasizes long-term stability and thoughtful growth, fostering a people-first culture that boasts a high employee retention rate. The team, which includes talented individuals from the US and the Philippines, collaborates globally to enhance software offerings and empower organizations striving to make the world a better place.

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