Principal, Sales Ops, Planning & Analysis - Remote

Overview

The Sales Operations Manager plays a critical role in supporting Forterro’s sales function by driving operational efficiency, optimizing sales processes, and ensuring data-driven decision-making that drive our revenue generation efforts.

In Short

• Serve as a day-to-day business partner to the sales team, providing operational support and strategic insights.
• Own CRM management (Salesforce), ensuring accurate and up-to-date sales data.
• Identify and implement process improvements to enhance sales efficiency.
• Train and support sales colleagues on sales tools and reporting processes.
• Analyze customer inquiries and service issues to improve sales effectiveness.
• Work closely with finance to align sales reporting with business objectives.
• Support the deployment of Salesforce within the German & Polish Products.
• Track, calculate, and issue sales compensation plans.
• Monitor and optimize the effectiveness of sales incentive programs.
• Support quota setting and territory planning.

Requirements

• 5+ years in Sales Operations or related field within B2B SaaS or IT/software industry.
• German & English mandatory, Polish is a plus.
• Strong experience with Salesforce CRM.
• Proficiency in analyzing sales data.
• Proven ability to streamline sales workflows.
• Experience with sales compensation tracking.
• Strong ability to partner with sales, marketing, and finance teams.
• Familiarity with sales methodologies and revenue forecasting.

Benefits

• Opportunity to work in a dynamic sales environment.
• Collaboration with cross-functional teams.
• Professional development and training opportunities.
• Flexible working arrangements, including remote work.
• Competitive compensation and benefits package.