Manager, Patient Care Coordination - Remote

Overview

Form Health is a virtual obesity medicine clinic delivering multi-disciplinary evidence-based obesity treatment through telemedicine, focusing on high-quality expert care and enhancing the patient experience.

In Short

• Lead and develop the Patient Care Coordination team.
• Provide exceptional support for daily clinical operations.
• Manage team performance and quality oversight.
• Coordinate patient scheduling and appointment support.
• Oversee operational excellence and compliance.
• Collaborate with cross-functional teams to improve patient care experience.
• Implement process improvement initiatives.
• Analyze key performance indicators for operational improvements.
• Support data collection for clinical performance tracking.
• Foster a culture of diversity, equity, and inclusion.

Requirements

• 3+ years of experience in a healthcare setting.
• Active Medical Assistant Certificate.
• Experience in supervisory or management roles.
• Strong understanding of medical practice operations.
• Excellent verbal and written communication skills.
• Proficient in Slack and Google Workspace.
• Experience in managing patient escalations.
• Ability to analyze data and trends.
• Highly organized with strong judgment skills.
• A passion for helping patients.

Benefits

• Competitive salary and equity in a high growth start-up.
• Comprehensive health benefits (medical, dental, vision).
• 401k program.
• Flexible work schedules and paid time off.
• Paid parental leave.