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Global Operations Associate - Remote

Posted 13 weeks ago

Overview

Flexport is seeking a Global Operations Associate to manage customer supply chains and ensure high-quality service delivery in the logistics sector.

In Short

  • Coordinate supply chain operations with ocean activities.
  • Ensure shipments move on-time and handle exceptions.
  • Meet internal KPIs and SLAs for quality delivery.
  • Follow standard operating procedures (SOP).
  • Resolve client issues quickly.
  • Work with internal and external partners.
  • Execute end-to-end movement of freight shipments.
  • Assist shipments managed by partners.
  • Provide comprehensive training and coaching.
  • Fluency in Italian and English is required.

Requirements

  • 1-2 years of experience in Operations/Freight Forwarding/Logistics.
  • Ability to adapt to new technology.
  • Effective time management skills.
  • Attention to detail.
  • Strong communication skills.
  • Teamwork and relationship building.
  • Problem-solving capabilities.
  • Compliance-oriented attitude.

Benefits

  • 22 vacation days and additional paid time off.
  • Healthcare and medical insurance.
  • Statutory pension contributions.
  • Parental leave policy.
  • Hybrid work environment.
  • Employee assistance program.

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