Global Operations Associate - Remote

Overview

The Global Operations Associate plays a critical role in ensuring the smooth execution of supply chain operations at Flexport, focusing on delivering a first-class customer experience.

In Short

• Coordinate supply chain operations with ocean activities.
• Ensure shipments move on-time and handle exceptions.
• Meet internal KPIs and SLAs for quality delivery.
• Follow standard operating procedures (SOP).
• Resolve client issues quickly and efficiently.
• Work with internal and external partners for logistics operations.
• Execute end-to-end movement of freight shipments.
• Assist in driving partner autonomy in shipments.

Requirements

• 2+ years of experience in Operations / Freight Forwarding.
• Able to adapt to new technology in a fast-paced environment.
• Effective time management and prioritization skills.
• Strong attention to detail.
• Effective communication skills, both verbal and written.
• Teamwork and relationship-building abilities.
• Problem-solving capabilities.
• Compliance-oriented attitude.

Benefits

• Work in a modern office in central London.
• Opportunities for personal and professional development.
• Regular team events for team bonding.
• Lunch allowance of up to GBP 15 per day.
• 25 vacation days plus bank holidays.
• Private medical insurance including dental care.
• Pension plan and equity program.
• Parental leave benefits.