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Global Operations Associate - Remote

Posted 2 weeks ago

Overview

The Global Operations Associate plays a critical role in ensuring the smooth execution of supply chain operations at Flexport, focusing on delivering a first-class customer experience.

In Short

  • Coordinate supply chain operations with ocean activities.
  • Ensure shipments move on-time and handle exceptions.
  • Meet internal KPIs and SLAs for quality delivery.
  • Follow standard operating procedures (SOP).
  • Resolve client issues quickly and efficiently.
  • Work with internal and external partners for logistics operations.
  • Execute end-to-end movement of freight shipments.
  • Assist in driving partner autonomy in shipments.

Requirements

  • 2+ years of experience in Operations / Freight Forwarding.
  • Able to adapt to new technology in a fast-paced environment.
  • Effective time management and prioritization skills.
  • Strong attention to detail.
  • Effective communication skills, both verbal and written.
  • Teamwork and relationship-building abilities.
  • Problem-solving capabilities.
  • Compliance-oriented attitude.

Benefits

  • Work in a modern office in central London.
  • Opportunities for personal and professional development.
  • Regular team events for team bonding.
  • Lunch allowance of up to GBP 15 per day.
  • 25 vacation days plus bank holidays.
  • Private medical insurance including dental care.
  • Pension plan and equity program.
  • Parental leave benefits.

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