The Global Operations Associate plays a critical role in ensuring the smooth execution of supply chain operations at Flexport, focusing on delivering a first-class customer experience.
In Short
Coordinate supply chain operations with ocean activities.
Ensure shipments move on-time and handle exceptions.
Meet internal KPIs and SLAs for quality delivery.
Follow standard operating procedures (SOP).
Resolve client issues quickly and efficiently.
Work with internal and external partners for logistics operations.
Execute end-to-end movement of freight shipments.
Assist in driving partner autonomy in shipments.
Requirements
2+ years of experience in Operations / Freight Forwarding.
Able to adapt to new technology in a fast-paced environment.
Effective time management and prioritization skills.
Strong attention to detail.
Effective communication skills, both verbal and written.
Teamwork and relationship-building abilities.
Problem-solving capabilities.
Compliance-oriented attitude.
Benefits
Work in a modern office in central London.
Opportunities for personal and professional development.