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Global Operations Associate - Remote

Posted 4 days ago

Overview

The role of the Global Operations Associate is a critical part of making Flexport’s mission to make global trade easy for everyone a reality. This role focuses on driving a first-class customer experience by ensuring quality and on-time performance in supply chain operations.

In Short

  • Coordinate supply chain operations with ocean activities.
  • Ensure shipments move on-time and handle exceptions.
  • Meet internal KPIs and SLAs for quality delivery.
  • Follow standard operating procedures (SOP).
  • Resolve client issues quickly and ensure smooth operations.
  • Coordinate logistics operations with internal and external partners.
  • Execute end-to-end movement of freight shipments.
  • Assist shipments managed by partners.

Requirements

  • ≥ 2 years of experience in Operations / Freight Forwarding.
  • Able to adapt to new technology in a fast-paced environment.
  • Effective time management and prioritization skills.
  • Attention to detail.
  • Effective communication skills.
  • Teamwork and relationship building.
  • Problem-solving capabilities.
  • A compliance-first attitude.

Benefits

  • Work in a beautiful office in Manchester.
  • Fast-growing and changing environment with a motivated team.
  • Investment in personal and professional development.
  • Regular team events for team bonding.
  • Lunch allowance of up to GBP 15 per day.
  • 25 vacation days plus bank holidays.
  • Private medical insurance including dental care.
  • Equity program for team members.
  • Pension plan offered.
  • Parental leave benefits.

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