Technical Writer - Remote

Overview

Flashpoint is the pioneering leader in threat data and intelligence. We empower commercial enterprises and government agencies to decisively confront complex security challenges, reduce risk, and improve operational resilience amid fast-evolving threats. Through the Flashpoint Ignite platform, we deliver unparalleled depth, breadth and speed of data from highly relevant sources, enriched by human insights. Our solutions span cyber threat intelligence, vulnerability intelligence, geopolitical risk, physical security, fraud and brand protection. The result: our customers safeguard critical assets, avoid financial loss, and protect lives.

In Short

• Collaborate with product managers, designers, engineers, training, and customer operations.
• Translate highly technical information with a human-centered approach.
• Manage all aspects of the documentation process: planning, revising, maintaining, and delivery.
• Evaluate and analyze complex information to create user-friendly content.
• Propose content experiments and internal workflow improvements.

Requirements

• Ability to prioritize and work on multiple projects simultaneously.
• Strong attention to detail.
• Ability to work with cross-functional teams.
• Strong written and verbal communication skills.
• Ability to quickly learn and document technical concepts.

Benefits

• Diversity and inclusion culture.
• Opportunities for career growth and development.
• Health and wellness perks.
• Company-funded virtual events and team-building activities.