Senior Software Engineer - R&D AI Automation Team - Remote

Posted 2 weeks ago

Software Development

Full Time

Australia

Overview

The Senior Software Engineer will design, develop, and maintain software solutions for the contact center environment, focusing on AI integration and user interface development.

In Short

Design and develop software solutions for the Five9 contact center.
Integrate multiple channels like voice, SMS, and chatbots.
Collaborate with product owners and designers to enhance features.
Write high-quality, maintainable code.
Troubleshoot and resolve technical issues.
Ensure project milestones align with business objectives.
Contribute to documentation and API specifications.
Participate in an on-call rotation.
Work independently and in a team environment.
Commit to delivering high-quality solutions on time.

Requirements

Proficiency in PHP, JavaScript, Python, and other programming languages.
Experience with server-side technologies and databases.
Strong web development skills with HTML, CSS, and JavaScript frameworks.
Knowledge of web security best practices.
Portfolio showcasing full-stack development skills.
Bachelor’s degree in a relevant discipline.

Benefits

Five9 Shares
Bonus Scheme
Employee referral program
Employee Assistance Program
Flu Vaccinations

Five9

Five9 is a leading provider of cloud contact center software, dedicated to enhancing customer experience through innovative cloud solutions. With a strong commitment to diversity and inclusion, Five9 fosters a team-first culture that empowers employees to thrive and be their authentic selves. The company is headquartered in the San Francisco Bay Area and has global operations in the United Kingdom, Germany, Philippines, Portugal, and Australia. Five9 values collaboration and continuous improvement, ensuring that all team members contribute to the company's mission of delivering exceptional customer service.

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