Senior Director, Pricing Strategy - Remote

Overview

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values every day results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

In Short

• Develop and manage comprehensive product and service offerings.
• Create and maintain offer documentation, including pricing models.
• Develop and implement pricing strategies to maximize profitability.
• Conduct market research and competitive analysis.
• Lead the development and lifecycle management of offerings.
• Perform financial analysis to assess pricing impact on revenue.
• Conduct customer feedback sessions to understand needs.
• Develop promotional and discount programs to drive sales.
• Partner with various stakeholders for cohesive offer management.
• Monitor and analyze pricing performance.

Requirements

• Bachelor’s degree in Business, Marketing, or related field; MBA preferred.
• 10+ years of experience in offer management or product management.
• 3-5 years in a leadership position.
• Strong analytical and problem-solving abilities.
• Excellent project management and organizational skills.
• Proven track record of developing successful offerings.
• Strong collaboration and communication skills.
• Proficiency in pricing software and data analysis tools.
• Ability to manage multiple priorities and meet deadlines.

Benefits

• Health, dental, and vision coverage from day one.
• Access to mental health support platform.
• Generous employee stock purchase plan.
• Paid Time Off and company paid holidays.
• 12 weeks paid parental leave.